gimp 2.8.20start error

manfm · **Joined:** May 11, 2017 **Posts:** 3

GIMP Version: 2.8.20
Operating System: Windows
GIMP Experience: New User

How do you do?
I have installed gimp2.8.18 then I want to install gimp2.8.20.I closed anti-virus,and linked internet to install gimp2.8.20.After finishing installing, I started it then error came.But I find that 'libstdc++-6.dll' was in that folder but why cannot be located.
I guess that maybe gimp2.8.18 was first uninstalled then gimp2.8.20 can be installed?Or gimp2.8.20 cannot be accepted in windows7 x64?
'web-page.exe-EnryPointNot Found"help-browser.exe-EnryPointNot Found''file-pdf.exe-EnryPointNot Found'
'The procedure entry point .ZdlPvy could not be located in the dynamic link library libstdc++-6.dll'
So I put error to here.
Thanks.

Pat625 · **Joined:** May 12, 2015 **Posts:** 4693

Welcome to GimpChat! I'm sorry that I can not help you, but there are plenty of people here that can and will probably come along shortly.

Wallace · **Posted:** Thu May 11, 2017 10:06 pm **(#3)**

manfm wrote:

GIMP Version: 2.8.20
Operating System: Windows
GIMP Experience: New User

How do you do?
I have installed gimp2.8.18 then I want to install gimp2.8.20.
I closed anti-virus,
and linked internet to install gimp2.8.20.After finishing installing,
I started it then error came.
But I find that 'libstdc++-6.dll' was in that folder but why cannot be located.
I guess that maybe gimp2.8.18 was first uninstalled then gimp2.8.20 can be installed?
Or gimp2.8.20 cannot be accepted in windows7 x64?
'web-page.exe-EnryPointNot Found"help-browser.exe-EnryPointNot Found''file-pdf.exe-EnryPointNot Found'
'The procedure entry point .ZdlPvy could not be located in the dynamic link library libstdc++-6.dll'
So I put error to here.
Thanks.

Hi manfm,
and welcome to the forum.

Have you tried creating a new GIMP user profile,
to see if this helps?

PhotoMaster · **Posted:** Fri May 12, 2017 2:20 am **(#4)**

Welcome and fear not! These errors are in 2.8.20 and in 2.8.22 as well. I get them every time but Gimp still runs ok. I submitted bug reports, but the developers don't have the problem. Several others users have the problem as well, so I'll keep talking to the developers, looking for a solution.

Welcome again!

RexRemington · **Joined:** May 12, 2017 **Posts:** 3

I've got the same error messages but I also have no problem with it working. Unless of course something in the errors is something I don't know how to use in the first place.
I will keep my eyes open for a correction update. :tyspin

Rod · **Joined:** May 16, 2010 **Posts:** 16038

Most likely you have more than 1 libstdc++-6.dll in GIMPs path.
Check to make sure you don't have 1 in the /.gimp-2.8/plug-ins folder and also 1 in the C:\Program Files\GIMP 2\bin folder.
IF there is one in the plug-ins folder remove it.

manfm · **Joined:** May 11, 2017 **Posts:** 3

Thanks.Maybe the issuse is from GIMP developer error.

PhotoMaster · **Posted:** Sat May 13, 2017 10:53 am **(#8)**

Rod wrote:

Most likely you have more than 1 libstdc++-6.dll in GIMPs path.
Check to make sure you don't have 1 in the /.gimp-2.8/plug-ins folder and also 1 in the C:\Program Files\GIMP 2\bin folder.
IF there is one in the plug-ins folder remove it.

I searched out "libstdc++-6.dll" and found it in many locations from many programs. I renamed all the duplicates "libstdc++-6.dll.duplicate" in all the folders that are Gimp and G'Mic related. I didn't touch any that were related to any other program.

End Result? Success!!
Thank You Again Rod!

manfm · **Joined:** May 11, 2017 **Posts:** 3

But Gimp can be operated though these error.