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 Post subject: .jpg files not recognized [Solved]
PostPosted: Thu Jul 13, 2017 8:58 am  (#1) 
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GIMP Version: 2.8.22
Operating System: Windows
OS Version: 7
GIMP Experience: New User

List any ERROR messages you received:
something to the effect of:
file type unknown




I haven't used a jpg for about 10 days...
Downloaded Gimp 2.8.22 installer version from https://www.gimp.org/downloads/
Ran and it installed and runs, but when I tried to drop a jpg it gave filetype error,
When I file-open it doesn't display any .jpg files in directory listing.

As I said above, haven't used a jpg for a while, so am not blaming 2.8.22 install---
I tried reinstall of 2.8.22, same issue.

Maybe a supporting file has been corrupted?
I will download 2.8.16 today and install it when I get home later,
Does anyone have further suggestions?


Last edited by animicule on Fri Jul 14, 2017 10:18 am, edited 1 time in total.

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 Post subject: Re: .jpg files not recognized
PostPosted: Thu Jul 13, 2017 9:32 am  (#2) 
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Location: roma, italy
Just downloaded 2.8.22.
No problems opening .jpg images
Screenshot attached
Attachment:
Screenshot.png
Screenshot.png [ 517.56 KiB | Viewed 11386 times ]


opened image
Attachment:
3roses-400.jpg
3roses-400.jpg [ 59.41 KiB | Viewed 11386 times ]

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 Post subject: Re: .jpg files not recognized
PostPosted: Thu Jul 13, 2017 9:50 am  (#3) 
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1) Go to Edit>Preference>Folders>Plugins this lists two folders, one if in your directories, on is in the system's. Navigate to that one and check that it contains a bunch of file-something files (file-jpeg, file-png, file-gif... ) (if you are mmissing these ones you won't be able to open PNG or GIFs either)

2) If you find these files, locate your Gimp profile. It contains (among others) a file called pluginrc. You can open it with a plain text editor. Does it contain references to the file-* files you found in 1)?

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 Post subject: Re: .jpg files not recognized
PostPosted: Thu Jul 13, 2017 10:46 am  (#4) 
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Ofnuts,
Off the top of my head, I seem remember not seeing the file-jpg (or jpeg) but png & gif were there.
I will follow your instructions and give an accurate report tomorrow.
Thank you!

Dinasset, when I installed 2.8.22, it probably just overwrote 2.8.16 where the problem may have been.
I don't know exactly how to do a clean install, so just installed via defaults..


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 Post subject: Re: .jpg files not recognized
PostPosted: Thu Jul 13, 2017 2:42 pm  (#5) 
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I had time to go home for lunch, a rare treat.
>>1) Go to Edit>Preference>Folders>Plugins this lists two folders, one if in your directories, on is in the system's.
Only shows one
D:\Program Files\GIMP 2\share\gimp\2.0\plugins
there is the equivalent on drive C: though it only contained one file libint8.exe (or similar)

>> Navigate to that one and check that it contains a bunch of file-something files (file-jpeg, file-png, file-gif... ) (if you are missing these ones you won't be able to open PNG or GIFs either)

a long list but the important area
from file-i to file-m appears to be missing the suspect file-jpeg* or file-jpg*
I searched c: & d: it was not found. didn't search e: - i: as they shouldn't be there.

file-ico.exe
file-jp2-load.exe
file-mng.exe

>> 2) If you find these files, locate your Gimp profile. It contains (among others) a file called pluginrc. You can open it with a plain text editor. Does it contain references to the file-* files you found in 1)?
C:\Users\BA\.gimp-2.8\pluginrc

searched as file-j*
did not find a reference
only these 2
(plug-in-def "D:\\Program Files\\GIMP 2\\share\\gimp\\2.0\\plugins\\file-jp2-load.exe"
(proc-def "file-jxr-load" 1

Could I rename or move file or folders before another install?
so 2.8.22 could install clean, then perhaps it would install the missing file...

Thank you for your help!


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 Post subject: Re: .jpg files not recognized
PostPosted: Thu Jul 13, 2017 4:32 pm  (#6) 
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So you installed Gimp on D:?

The fact that you are missing only some is a bit surprising... If you have an antivirus, can you check if it quarantined the file due to a false positive?

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 Post subject: Re: .jpg files not recognized
PostPosted: Thu Jul 13, 2017 5:01 pm  (#7) 
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Windows defender, no internet -
normally I would receive a warning if it was
quarantining a file, none appeared. I will look.
I ran the install, don't remember selecting D:
the previous install was to c:, but to save space on c:
many of the directories have been moved to d: - was trouble free
for over a year. I thought that it installed following
something in a preference or setup file of some type.
h: or i: are faster and more free space then the others.
I suppose I will move the existing load and experiment,
with the idea of loading on h: just to see what
happens, if it gives me a choice.


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 Post subject: Re: .jpg files not recognized
PostPosted: Fri Jul 14, 2017 8:30 am  (#8) 
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No files were in quarantine.
After renaming and moving folders, the reinstall worked.
It still installed main files to C: and
'data' files to D: and again I did not choose that for a selection,
so some preference file have still been present.
I moved that 'data' folder from D: to H: and
updated in preferences the locations.
Everything is working again, did not have to reinstall
gmic or any other package (that I am aware of yet).

Only one thing lost
In the tool box, to the right of FG/BG color
on the Brush, Pattern, Gradient cluster...
before where it shows the Brush, I had
a 'clipboard' that could be used to make brushes.
Now it only seems to display the brush, but never
the 'clipboard' ??

Thanks for the help!


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 Post subject: Re: .jpg files not recognized
PostPosted: Fri Jul 14, 2017 10:22 am  (#9) 
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I don't remember seeing a clipboard viewer in the Toolbox. The viewers for the brush/pattern will show the clipboard content if the current brush/pattern is set to "clpboard".

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 Post subject: Re: .jpg files not recognized [Solved]
PostPosted: Fri Jul 14, 2017 12:37 pm  (#10) 
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Thank you Ofnuts!
Sorry for my poor description.
It was in the brush,pattern,gradient combo
I must have set it accidently at some point
early on a year ago, and thought it was a standard.


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