Oregonian wrote:
It is sad that she had to leave, but the other people at the movie also paid to see and hear the film and the child laughing made it very difficult to concentrate.
You are so right. A family can pay $100+ to see a film these days and should not be subjected to loud adults or children. In the case of children, it is 100% the parents responsibility to ensure their child is not a distraction. It would be very rude indeed to allow a baby to continually cry during the screening of a film. The fact that this was a "special needs" child makes it even more incumbent on the parents to be aware of potential problems.
Oregonian wrote:
The theater manager offered a special showing so the family could see it, and the family opted not to; their money was refunded.
Refunding the money was the appropriate action on behalf of the manager. Offering a special showing was very thoughtful and kind. The managers actions went above and beyond what was required.