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 Post subject: Challenge for techies
PostPosted: Thu Sep 04, 2014 8:39 am  (#1) 
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Or is it?
Seems the warranty ran out on my computer April 2013. Only a year after I got it
It is a Toshiba Satellite
My operating system is Windows 7 Home Premium

After deleting stuff and doing another restore I am getting this error all the time now for different programs.
'The ordinal 572 could not be located in the dynamic link library ietuil.dll'
Now I cannot even turn the error off.
Tried to run Spybot this evening , it came up and would not go away. Pops up with many programs.
Have I restored too many times? I look for it in the recycle bin and computer/C drive and could not find it.
I have looked online and warned against downloading another.

Oh also, since the restore a few of my programs that I have had longer than the restore date are not working now.

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 Post subject: Re: Challenge for techies
PostPosted: Thu Sep 04, 2014 8:59 am  (#2) 
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I am sure one of the great techies here will be able to help you. I looked it up and see it isn't a common issue. Here is one of the sites I looked in.
http://pcsupport.about.com/od/findbyerr ... -error.htm

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 Post subject: Re: Challenge for techies
PostPosted: Thu Sep 04, 2014 9:30 am  (#3) 
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Seems like MS Internet Explorer problem.
Try to re-install IE first. If this didn't help, restore your system
to undo MS updates after which the problem started to occur.


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 Post subject: Re: Challenge for techies
PostPosted: Thu Sep 04, 2014 10:12 am  (#4) 
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Location: Native to NYC living in Arizona, Gimp 2.8 - 3.0, Win 11 PC.
Have you tried to do a disk Error Check?
Disk Error Checking can identify and automatically correct file system errors and make sure that you can continue to load and write data from the hard disk.
You can find this utility by right clicking your C drive>properties>Tools

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You may also want to run your windows Disk Cleanup before running the Error Check. After ward try to run whatever utilities you have such as CCleaner to remove any junk files, as well as running any malware removing software you may have.

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 Post subject: Re: Challenge for techies
PostPosted: Thu Sep 04, 2014 11:50 am  (#5) 
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sallyanne, I sympathize with you. Can't add much more than Wallace and conbagui but would heed the suggestions. I just spent four days trying to get my daughter's laptop to work again - she too has Windows 7 Home Premium. In her case nothing worked had to go into safe mode and cmd prompts - it probably was an update that ruined things.

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 Post subject: Re: Challenge for techies
PostPosted: Thu Sep 04, 2014 12:12 pm  (#6) 
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Have you tried running SFC (System File Checker)? It's a utility included in Windows that checks and attempts to repair system files.

http://www.sevenforums.com/tutorials/15 ... ecker.html

sallyanne wrote:
Oh also, since the restore a few of my programs that I have had longer than the restore date are not working now.

They will need to be reinstalled. I try to avoid using restore points. If I do, they are very recent. It's best to try to fix the problem and only use old restore points in an emergency situation.

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 Post subject: Re: Challenge for techies
PostPosted: Thu Sep 04, 2014 2:41 pm  (#7) 
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There was a recent pushed update (Microsoft retracted) that caused BSODs. I wonder if what you are experience is yet another side affect of this pushed update. Don't recall which one though. :)

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 Post subject: Re: Challenge for techies
PostPosted: Thu Sep 04, 2014 3:17 pm  (#8) 
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Hello

This error indication of a problem with the software, which means that with the hardware is all right.
Please press start and there in the window enter cmd, then invade the cursor and press the right mouse button,
there select Run as administrator. Then a window will appear. There should enter: sfc /scannow and press enter.
Please pay attention that the letters sfc is space. After pressing the enter computer scan important files and convert them.
It may take about 30 minutes and should solve the problem. If not, then you will need to reinstall the operating system.
Regards.

http://support.microsoft.com/kb/929833/en-us

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 Post subject: Re: Challenge for techies
PostPosted: Thu Sep 04, 2014 7:24 pm  (#9) 
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Thank you everyone for your replies.
@Molly it seems to be with my make (Toshiba). I Googled it first and their forums came up straight away.
@Kit I don't use IE although I have it on my computer and my last windows update was before my restore.
@ Wallace I just did a scan (Had to schedule one when I turned back on,but this isn't new). I didn't see any errors. I couldn't defrag. I have just noticed at the top of this Error dialogue it has
.NET - BroadcastEventWindow.2.0.0.0.33c0d9.0:ToshibaServiceStation.exe - Ord
I haven't got CC at the moment.
@ Conbagui, as I told kit I don't use IE and my last windows update didn't mess with anything. I don't let it run automatically either. Was wanting to do an update every day so I turned it off.
I will have a look closer at what you posted though later as I have 3 grandchildren here ATM
@ dalia thank you....I hope I get it fixed.
@GnuTux, I will need to look at that link . Can't just now, will later. Don't know that I have checked them. The answers I saw last night mentioned reinstalling software. When I did a restore I knew I was taking a chance. But it was an emergency! I didn't have a working gimp or G'MIC and wanted to restore the one's I'd had.
Thanks again and I will have a better look at all of your answers later.

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Last edited by sallyanne on Fri Sep 05, 2014 4:07 am, edited 1 time in total.

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 Post subject: Re: Challenge for techies
PostPosted: Thu Sep 04, 2014 9:28 pm  (#10) 
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Sallyanne, the first 2 letters in ietuil.dll file (ie) point at IE.
It doesn't matter whether you use it or not. Many programs communicate with their host websites quietly
without us ever knowing it. Especially so MS programs.
You might want to read this. See the first answer under Question.
The responder points out two particular culprit patches installed after Windows update.
You can locate them on your PC (see the last screenshot by conbagui).
Don't be afraid to undo MS updates. If they are important it will prompt you to install them again.

Maybe all you need is to install latest IE. Maybe you need to keep Win 7 up-to-date.
Obviously there is some conflict going on.
BTW, I have to disagree with above comments -
some patches are very important for security reasons and avoiding updates may eventually harm your PC.


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 Post subject: Re: Challenge for techies
PostPosted: Fri Sep 05, 2014 4:03 am  (#11) 
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Ran SFC and at least one of the programs that wouldn't let me do something is working now (touch wood).
I cannot read the Log though.
Access is denied. I tried two routes to get at it.
Through the windows folder (It gave me the address) and also through cmd. I got the same message both times. BTW the 'original error hasn't popped up ....yet.
@ Kit, the last update I did was in April this year. I had no problems from it
Only since I tried to install the latest G'MIC and gimp have I had problems. Can't wait for 2.9 32 bit portable to come out. But I will be getting it put on a USB this time or a CD. Am not changing the one on my computer again.

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 Post subject: Re: Challenge for techies
PostPosted: Fri Sep 05, 2014 6:47 am  (#12) 
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Here's a complete step by step:

http://pcsupport.about.com/od/findbyerr ... -error.htm


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 Post subject: Re: Challenge for techies [Solved for now]
PostPosted: Fri Sep 05, 2014 9:23 am  (#13) 
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Thanks Mike. I got a feeling I have seen this page. I have not seen this error today so maybe the sfc fixed it? I am not going to make any more changes unless something else happens. Thanks though :)

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