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 Post subject: 2.8 Crashing Upon Using Font (SOLVED)
PostPosted: Tue May 12, 2015 10:49 pm  (#1) 
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Posts: 2090
GIMP Version: 2.8.10
Operating System: Windows
GIMP Experience: Intermediate Level

List any ERROR messages you received:
Problem signature:
Problem Event Name: APPCRASH
Application Name: gimp-2.8.exe
Application Version: 2.8.10.0
Application Timestamp: 529a15f9
Fault Module Name: libpangoft2-1.0-0.dll
Fault Module Version: 1.34.0.0
Fault Module Timestamp: 52955498
Exception Code: c0000005
Exception Offset: 000085d9
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160




Hey guys. Haven't been using GIMP too much lately, but resumed finishing a logo for someone tonight. Every time I either scroll through the fonts using my mouse wheel, or just clicking the font dialog to open it up, my GIMP has been crashing. This is a new one to me. I listed the error message. Thanks.

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Last edited by The Warrior on Mon May 18, 2015 7:52 pm, edited 1 time in total.

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 Post subject: Re: 2.8 Crashing Upon Using Font
PostPosted: Tue May 12, 2015 11:18 pm  (#2) 
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Do you use a Total Commander plug-in for Gimp?
Check this info about libpangoft2-1.0-0.dll.

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 Post subject: Re: 2.8 Crashing Upon Using Font
PostPosted: Wed May 13, 2015 1:32 am  (#3) 
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Odinbc wrote:
Do you use a Total Commander plug-in for Gimp?
Check this info about libpangoft2-1.0-0.dll.

I don't even know what that is, haha.

I did a system restore on my pc, and it seems to have corrected it. I think what happened, was that I installed some Photoshop plugins that weren't compatible.

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 Post subject: Re: 2.8 Crashing Upon Using Font
PostPosted: Wed May 13, 2015 10:28 pm  (#4) 
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Nope, that wasn't it. It's still doing it.

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 Post subject: Re: 2.8 Crashing Upon Using Font
PostPosted: Wed May 13, 2015 10:54 pm  (#5) 
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Interesting, a new error message.

Problem signature:
Problem Event Name: BEX
Application Name: gimp-2.8.exe
Application Version: 2.8.10.0
Application Timestamp: 529a15f9
Fault Module Name: StackHash_764b
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000002
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 764b
Additional Information 2: 39c51e95611e6f61a63fed8a51ea453b
Additional Information 3: d48a
Additional Information 4: b39517762ce21b3dd8750c69424cd1e6

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 Post subject: Re: 2.8 Crashing Upon Using Font
PostPosted: Wed May 13, 2015 11:30 pm  (#6) 
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Just reinstalled GIMP, with the same result. Not sure what the dealio is.

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 Post subject: Re: 2.8 Crashing Upon Using Font
PostPosted: Wed May 13, 2015 11:37 pm  (#7) 
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Have had a similar problem before: viewtopic.php?f=8&t=10098

I tried removing a few newer fonts I have, but it still does the same thing. I even removed all the fonts in the GIMP user folder, still a no go. Frustrating.

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 Post subject: Re: 2.8 Crashing Upon Using Font
PostPosted: Thu May 14, 2015 7:37 am  (#8) 
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No ideas?

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 Post subject: Re: 2.8 Crashing Upon Using Font
PostPosted: Thu May 14, 2015 10:00 am  (#9) 
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Location: roma, italy
by googling
------------------------------------------------------------------
Here is a Windows 7 and Vista StackHash and Appcrash Fix

1. Click on the Start menu and then go to the Control Panel

2. Click on System Maintenance and then System

3. Choose Advanced System Settings.

4. Under System Properties, select Settings from the Performance section at the top.

5. Click on the Data Execution Prevention tab.

6. Select “Turn on DEP for all programs and services except those I select”.

7. Find the executable file for the application that triggered the error.

8. Select the application causing the error and click Open to add it to your DEP Exceptions list.

9. Click OK to save your new settings.
----------------------------------------------------------------------------------------
BTW, about point 6 in my system I have turned on the FIRST CHOICE (apply ONLY to Windows essential programs) and Gimp and other apps are working.
I don't know which one is your setting, maybe you can have a check

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 Post subject: Re: 2.8 Crashing Upon Using Font
PostPosted: Sun May 17, 2015 7:34 am  (#10) 
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Thanks for the help, appreciate it. I'm looking into it.

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 Post subject: Re: 2.8 Crashing Upon Using Font
PostPosted: Sun May 17, 2015 6:31 pm  (#11) 
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dinasset wrote:
by googling
------------------------------------------------------------------
Here is a Windows 7 and Vista StackHash and Appcrash Fix

1. Click on the Start menu and then go to the Control Panel

2. Click on System Maintenance and then System

3. Choose Advanced System Settings.

4. Under System Properties, select Settings from the Performance section at the top.

5. Click on the Data Execution Prevention tab.

6. Select “Turn on DEP for all programs and services except those I select”.

7. Find the executable file for the application that triggered the error.

8. Select the application causing the error and click Open to add it to your DEP Exceptions list.

9. Click OK to save your new settings.
----------------------------------------------------------------------------------------
BTW, about point 6 in my system I have turned on the FIRST CHOICE (apply ONLY to Windows essential programs) and Gimp and other apps are working.
I don't know which one is your setting, maybe you can have a check


Tried it, but it still does the same thing.

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 Post subject: Re: 2.8 Crashing Upon Using Font
PostPosted: Sun May 17, 2015 11:46 pm  (#12) 
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Location: roma, italy
sorry, just an attempt to solve your problem...some Windows guru may help

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 Post subject: Re: 2.8 Crashing Upon Using Font (SOLVED)
PostPosted: Mon May 18, 2015 7:53 pm  (#13) 
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Figured it out. My tera copy copier stopped working, so I ran my spybot search and destroy. Sure enough, I had adware called NetCrawl. Not sure where it came from, but all is well now.

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 Post subject: Re: 2.8 Crashing Upon Using Font (SOLVED)
PostPosted: Tue May 19, 2015 12:07 am  (#14) 
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I'm very happy for you! Enjoy Gimping again at your full "power"!

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 Post subject: Re: 2.8 Crashing Upon Using Font (SOLVED)
PostPosted: Wed May 20, 2015 5:05 pm  (#15) 
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dinasset wrote:
I'm very happy for you! Enjoy Gimping again at your full "power"!

Thanks man. Good to have it working again.

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