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 Post subject: Need some help re Updates vs Anti Virus program
PostPosted: Sat Apr 09, 2016 2:11 am  (#1) 
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My OS is Windows 10, 32 bit
I use the free version of avast anti virus
Avast keeps throwing errors most times windows wants to do an update because they are new.
I have lost the option to say if I want them or not and do not know where I can find them any how. (I assume this happened during an update).
Can any one tell me if I should stop updates and if so how?
I am sure I used to at least have the option of which I wanted to download

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 Post subject: Re: Need some help re Updates vs Anti Virus program
PostPosted: Sat Apr 09, 2016 2:57 am  (#2) 
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sallyanne wrote:
My OS is Windows 10, 32 bit
I use the free version of avast anti virus
Avast keeps throwing errors most times windows wants to do an update because they are new.
I have lost the option to say if I want them or not and do not know where I can find them any how. (I assume this happened during an update).
Can any one tell me if I should stop updates and if so how?
I am sure I used to at least have the option of which I wanted to download

I'm assuming that you're using the Windows 10 Home edition, because only the Windows 10 Pro, Enterprise and Education editions.
Give you access to Group Policy Management, which enables you to turn off Windows Updates.
Using Windows 10 Home, only gives you the ability to set updates to either Automatic or Notify to schedule restart.
Attachment:
win update.PNG
win update.PNG [ 22.91 KiB | Viewed 3892 times ]

I don't know much, if anything about Avast software, but it seems like you might need to create an exception. Within the Avast software to allow Windows Updates.
I don't know how to go about setting exceptions within Avast's software. To be able to allow Windows Updates.
However, you can set Windows Updates to Notify to schedule restart, when updates are available.
Which might solve this issue.
You would need to go to, All Settings>Updates & Security>Advanced options.
Once there... you will see Choose how updates are installed.
There will be 2 options as mentioned above, Automatic or Notify to schedule restart. Select the Notify to schedule restart option.
Also on this Advanced Options page, you will see Choose how updates are delivered.
Click on this and you go to another page. Where I recommend turning off Update from more than one place.
Attachment:
choose updates.PNG
choose updates.PNG [ 83.56 KiB | Viewed 3891 times ]

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 Post subject: Re: Need some help re Updates vs Anti Virus program
PostPosted: Sat Apr 09, 2016 4:53 am  (#3) 
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Thanks Wallace. Yes it is home. I'll have a closer look in a while.

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 Post subject: Re: Need some help re Updates vs Anti Virus program
PostPosted: Sat Apr 09, 2016 5:17 am  (#4) 
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sallyanne wrote:
Thanks Wallace. Yes it is home. I'll have a closer look in a while.

Okay Sallyanne.
I would also recommend, that you make sure the security software you're using is current and has all the latest updates available.
Doing this can also help, when you find something not quite right.
Let us know how it goes and good luck.

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 Post subject: Re: Need some help re Updates vs Anti Virus program
PostPosted: Sat Apr 09, 2016 9:23 am  (#5) 
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I believe there are 3rd party utilities to stop all Win10 OS updates, but, I highly advise you to both not use them and to not disable OS updates either. There's usually valid reasons why M$ pushes updates. They did get a little bone-headed and said we are smarter than users and made it mandatory for Win10 home users to get updates whether they wanted them or not. This has caused a few issues for many though. Regardless, there's no simple way to disable all Win10 updates. If Avast is having issues, then check their website to see if they have a work-a-round. You can also just use Win10's built in Windows Defender (which I do) but it's not the best anti-virus out there (indeed, probably the worse). I don't depend on an anti-virus to protect my OS, though; I use virtualization (sandboxed OS) instead. Typing this now in my WinXP VM. :)

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 Post subject: Re: Need some help re Updates vs Anti Virus program
PostPosted: Sat Apr 09, 2016 9:34 am  (#6) 
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lylejk wrote:
I believe there are 3rd party utilities to stop all Win10 OS updates, but, I highly advise you to both not use them and to not disable OS updates either. There's usually valid reasons why M$ pushes updates. They did get a little bone-headed and said we are smarter than users and made it mandatory for Win10 home users to get updates whether they wanted them or not. This has caused a few issues for many though. Regardless, there's no simple way to disable all Win10 updates. If Avast is having issues, then check their website to see if they have a work-a-round. You can also just use Win10's built in Windows Defender (which I do) but it's not the best anti-virus out there (indeed, probably the worse). I don't depend on an anti-virus to protect my OS, though; I use virtualization (sandboxed OS) instead. Typing this now in my WinXP VM. :)

I agree lyle and you can't beat using a VM when it comes to PC security.

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 Post subject: Re: Need some help re Updates vs Anti Virus program
PostPosted: Sat Apr 09, 2016 10:05 am  (#7) 
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Yup; delete (via golden recovery point) my VM regularly. The only vulnerability to using a Sandbox is keyloggers. Deleted your sessions often helps mitigate that threat (not, unfortunately, eliminate). You could just run an anti-virus program in your VM too, but I only use blockers (Privoxy (open source), Privacy Badger (Chrome's webstore), and Chameleon (github; only use the old version; the new one doesn't really do anything, but you won't be able to get the old version any longer). :)

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 Post subject: Re: Need some help re Updates vs Anti Virus program
PostPosted: Sat Apr 09, 2016 10:12 am  (#8) 
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lylejk wrote:
Yup; delete (via golden recovery point) my VM regularly. The only vulnerability to using a Sandbox is keyloggers. Deleted your sessions often helps mitigate that threat (not, unfortunately, eliminate). You could just run an anti-virus program in your VM too, but I only use blockers (Privoxy (open source), Privacy Badger (Chrome's webstore), and Chameleon (github; only use the old version; the new one doesn't really do anything, but you won't be able to get the old version any longer). :)

Those are all good. Have you ever heard of Ghostery ?

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 Post subject: Re: Need some help re Updates vs Anti Virus program
PostPosted: Sat Apr 09, 2016 10:25 am  (#9) 
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No; haven't heard of that one, Wallace. If I tire of any of the other tools that I currently use, I might check out ghostery. Thanks for the link. :)

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 Post subject: Re: Need some help re Updates vs Anti Virus program
PostPosted: Sat Apr 09, 2016 10:37 am  (#10) 
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lylejk wrote:
No; haven't heard of that one, Wallace. If I tire of any of the other tools that I currently use, I might check out ghostery. Thanks for the link. :)

No problem, I think it works a lot like Privacy Badger.

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 Post subject: Re: Need some help re Updates vs Anti Virus program
PostPosted: Sat Apr 09, 2016 3:09 pm  (#11) 
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Wallace wrote:
Those are all good. Have you ever heard of Ghostery ?
Ghostery a good one and WOT will keep you out of trouble with Google search results.

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 Post subject: Re: Need some help re Updates vs Anti Virus program
PostPosted: Sat Apr 09, 2016 3:22 pm  (#12) 
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Odinbc wrote:
Wallace wrote:
Those are all good.
Have you ever heard of Ghostery ?

Ghostery a good one and WOT will keep you out of trouble with Google search results.

Yes, good call Odin. :bigthup
I have both of those programs installed to my browser and they're excellent.

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 Post subject: Re: Need some help re Updates vs Anti Virus program
PostPosted: Sat Apr 09, 2016 7:57 pm  (#13) 
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sallyanne wrote:
My OS is Windows 10, 32 bit
I use the free version of avast anti virus
Avast keeps throwing errors most times windows wants to do an update because they are new.
I have lost the option to say if I want them or not and do not know where I can find them any how. (I assume this happened during an update).
Can any one tell me if I should stop updates and if so how?
I am sure I used to at least have the option of which I wanted to download

I have Windows 10 home addition, and have used Avast for over 10 years

I havent had any of your experiences while being updated

Microsoft usually comes out with updates on Tuesdays, but You shouldnt be getting that many updates.
The last one I got was a couple of weeks ago
It sounds to me like its something else, other than Windows update, causing your problem
Can you be a little more specific as to when these errors occur?

Do you have Malwarebytes installed on your computer?
I suggest downloading the FREE version and doing a scan with it

https://www.malwarebytes.org/


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 Post subject: Re: Need some help re Updates vs Anti Virus program
PostPosted: Sat Apr 09, 2016 8:42 pm  (#14) 
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Win10 does things a bit different Norseman143. There is no such thing as patch Tuesday (can get updates any time), but will admit they still like pushing the majority of updates on the traditional 2nd Tuesday of the month, still. :)

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 Post subject: Re: Need some help re Updates vs Anti Virus program
PostPosted: Sat Apr 09, 2016 9:04 pm  (#15) 
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lylejk wrote:
Win10 does things a bit different Norseman143. There is no such thing as patch Tuesday (can get updates any time), but will admit they still like pushing the majority of updates on the traditional 2nd Tuesday of the month, still. :)

Thats what I thought until I got corrected by some people at Bleeping computers. They insist they still come on Tuesdays
I told them that I seem to get my updates on Sunday, They said yes but the initial day they send the updates out is on Tuesday
I got upgraded to 10 last July, the day they released it,so you would think I would get mine first
Maybe they send the updates to the people who have the professional version first, and to us Home version users last?

Anyway, She shouldnt be having so many issues, I think its something else setting off her Avast, Not Windows updates


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 Post subject: Re: Need some help re Updates vs Anti Virus program
PostPosted: Sun Apr 10, 2016 2:36 am  (#16) 
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I finally found a work around for now Wallace. Avast does indeed have a 'exception area' For your computer and URL's. So I put one in for Windows update.com in the URL area, so I don't get pop ups every time windows is doing an update. So far, so good. Oh It updates every 240 minutes. Scans everyday as well. (In the background).

Looking at it closer, I noticed it had sandbox areas in it Lyle

Odinbc I have WOT. Has stopped me from going to lots of sites :)

Norseman, it does block malware from other sites. I also have a email scanner on so it block there also.

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 Post subject: Re: Need some help re Updates vs Anti Virus program
PostPosted: Sun Apr 10, 2016 11:00 am  (#17) 
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sallyanne wrote:
I finally found a work around for now Wallace. Avast does indeed have a 'exception area' For your computer and URL's. So I put one in for Windows update.com in the URL area, so I don't get pop ups every time windows is doing an update. So far, so good. Oh It updates every 240 minutes. Scans everyday as well. (In the background).

Looking at it closer, I noticed it had sandbox areas in it Lyle

Odinbc I have WOT. Has stopped me from going to lots of sites :)

Norseman, it does block malware from other sites. I also have a email scanner on so it block there also.

It's good that you found a way around this issue.

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 Post subject: Re: Need some help re Updates vs Anti Virus program
PostPosted: Mon Apr 11, 2016 4:11 am  (#18) 
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Norseman143 wrote:
sallyanne wrote:
My OS is Windows 10, 32 bit
I use the free version of avast anti virus
Avast keeps throwing errors most times windows wants to do an update because they are new.
I have lost the option to say if I want them or not and do not know where I can find them any how. (I assume this happened during an update).
Can any one tell me if I should stop updates and if so how?
I am sure I used to at least have the option of which I wanted to download

I have Windows 10 home addition, and have used Avast for over 10 years

I havent had any of your experiences while being updated

Microsoft usually comes out with updates on Tuesdays, but You shouldnt be getting that many updates.
The last one I got was a couple of weeks ago
It sounds to me like its something else, other than Windows update, causing your problem
Can you be a little more specific as to when these errors occur?

Do you have Malwarebytes installed on your computer?
I suggest downloading the FREE version and doing a scan with it

https://www.malwarebytes.org/

It's still happening. I thought I had stopped them but apparently I hadn't.
This is the error I am getting
Image

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 Post subject: Re: Need some help re Updates vs Anti Virus program
PostPosted: Mon Apr 11, 2016 9:23 am  (#19) 
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sallyanne wrote:
It's still happening. I thought I had stopped them but apparently I hadn't.
This is the error I am getting
[ Image ]

Did you change how updates are delivered,
using the advanced options in the windows update settings?
I'm also not a big fan of Avast and would not recommend the use of this software.
However I would, as Norseman143 has suggested,
that you do use Malwarebytes instead of Avast.
What software you choose to use is entirely your decision.
Changing the settings of how updates are delivered.
Could help to stop these "false flag alerts" form Avast.
If you have changed these setting and you're still getting these alerts from Avast.
My only other suggestion would be to switch to Malwarebytes,
or continue dealing with these alerts from Avast.

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 Post subject: Re: Need some help re Updates vs Anti Virus program
PostPosted: Mon Apr 11, 2016 9:53 am  (#20) 
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Quote:
that you do use Malwarebytes instead of Avast.

Be careful, Malwarebytes free version does NOT continuously monitor your system! Only the paid version does. The free version is great for doing an occasional scan.


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