Error Can not open JPG Files

doronf2 · **Joined:** Mar 06, 2015 **Posts:** 308

GIMP Version: 2.8.22
Operating System: Windows
OS Version: Win 10
GIMP Experience: Basic Level

List any relevant plug-ins or scripts:
G'mic 2.1.1
G'mic 2.1.3

List any ERROR messages you received:
I add the Error message as a picture.

Hello Gimp Users

I can not open JPG files.
So i need your help.

Thanks
Doron.

Wallace · **Posted:** Tue Oct 31, 2017 12:55 am **(#2)**

doronf2 wrote:

GIMP Version: 2.8.22
Operating System: Windows
OS Version: Win 10
GIMP Experience: Basic Level

List any relevant plug-ins or scripts:
G'mic 2.1.1
G'mic 2.1.3

List any ERROR messages you received:
I add the Error message as a picture.

Hello Gimp Users

I can not open JPG files.
So i need your help.

Thanks
Doron.

Does this happen with every JPG image?

For instance.
Does this happen with this attached sample image below.

Attachment:

File comment: Sample Image

wallace_62.ii.jpg [ 1.39 MiB | Viewed 5776 times ]

doronf2 · **Joined:** Mar 06, 2015 **Posts:** 308

Hello Wallace

Thank you for the quick answer.
AND Yes the error came back again.

Doron.

Wallace · **Posted:** Tue Oct 31, 2017 1:14 am **(#4)**

doronf2 wrote:

Hello Wallace

Thank you for the quick answer.
AND Yes the error came back again.

Doron.

Can you explain exactly how you're attempting to open these JPG images?

doronf2 · **Joined:** Mar 06, 2015 **Posts:** 308

Following your question I noticed
When I go in GIMP to : FILE --> OPEN
The gimp window does not display JPG files at all. OPPS OOPS.
So I open a program that display pictures and from that program I send the file to GIMP.

Doron.

Wallace · **Posted:** Tue Oct 31, 2017 2:34 am **(#6)**

Can you check in your GIMP system folder in this location: GIMP 2\lib\gimp\2.0\plug-ins

You're looking for file,
like what's seen highlighted in the attached image below.
Do you have these files?
Especially the one named: file-jpeg.exe ?

Attachment:

File comment: File Example Image

file-jpeg_example.png [ 163.9 KiB | Viewed 5758 times ]

doronf2 · **Joined:** Mar 06, 2015 **Posts:** 308

Yes the file is in the Folder.

Wallace · **Posted:** Tue Oct 31, 2017 2:49 am **(#8)**

doronf2 wrote:

Yes the file is in the Folder.

Hmm...

Often times you can correct issues with GIMP,
by creating a new profile.

Do you know how to create a new GIMP User Profile,
without losing your brushes and other stuff from your current profile?

doronf2 · **Joined:** Mar 06, 2015 **Posts:** 308

No i do not how to create a new GIMP User Profile.

Do you recommend that I will uninstall Gimp.
Turn off and then turn on the computer.
Then I'll re-install GIMP ????

Doron

doronf2 · **Joined:** Mar 06, 2015 **Posts:** 308

Dear Wallace

I have to go out to the car and drive to my appointment.
I'll be back late at night and read your continued help.
Thanks for all the help so far.
Doron.

ofnuts · **Joined:** Oct 25, 2010 **Posts:** 4812

doronf2 wrote:

No i do not how to create a new GIMP User Profile.

Do you recommend that I will uninstall Gimp.
Turn off and then turn on the computer.
Then I'll re-install GIMP ????

Doron

No, we just recommend that your rename your Gimp profile so that Gimp recreates a "fresh" one, and then if that works you can copy things (brushes, gradients...) from the old one to the new.

I would be curious to see the contents of the "pluginrc" file in your current profile though (because this is likely where the real problem is).

Wallace · **Posted:** Tue Oct 31, 2017 3:06 am **(#12)**

doronf2 wrote:

No i do not how to create a new GIMP User Profile.

Do you recommend that I will uninstall Gimp.
Turn off and then turn on the computer.
Then I'll re-install GIMP ????

Doron

Not yet time for a re-installation.
That is a last resort.

Wallace · **Posted:** Tue Oct 31, 2017 3:20 am **(#13)**

ofnuts wrote:

doronf2 wrote:

No i do not how to create a new GIMP User Profile.

Do you recommend that I will uninstall Gimp.
Turn off and then turn on the computer.
Then I'll re-install GIMP ????

Doron

No, we just recommend that your rename your Gimp profile so that Gimp recreates a "fresh" one, and then if that works you can copy things (brushes, gradients...) from the old one to the new.

I would be curious to see the contents of the "pluginrc" file in your current profile though (because this is likely where the real problem is).

Yes exactly!,
as ofnuts suggested.
:bigthup

Open the pluginrc file using any text editing program.
I used Note Pad and look for file-jpeg.exe within the text.

Attachment:

pluginrc_file.PNG [ 54.23 KiB | Viewed 2560 times ]

doronf2 · **Joined:** Mar 06, 2015 **Posts:** 308

I did not find any file in my PC with the name PLUGINRC .

May That is the problem that there is no such file on the computer?

Doron.

Wallace · **Posted:** Wed Nov 01, 2017 1:50 am **(#15)**

doronf2 wrote:

I did not find any file in my PC with the name PLUGINRC .

May That is the problem that there is no such file on the computer?

Doron.

Are you absolutely sure that this file is missing?
If it is,
then you need to create a new GIMP User Profile.

dinasset · **Posted:** Wed Nov 01, 2017 1:56 am **(#16)**

You SHOULD find it in your user gimp-2.8 folder

Attachment:

where-pluginrc.PNG [ 29.44 KiB | Viewed 2546 times ]

Wallace · **Posted:** Wed Nov 01, 2017 2:20 am **(#17)**

dinasset wrote:

You SHOULD find it in your user gimp-2.8 folder

Attachment:

where-pluginrc.PNG

If this file is deleted or removed somehow.
GIMP will create another one to replace it.

There may be more to this then we think.

Creating a new Gimp User Profile,
may not correct the issue.
If GIMP is not generating this file,
then a fresh install of GIMP may be necessary.

doronf2 · **Joined:** Mar 06, 2015 **Posts:** 308

I find the file.

No JPEG Line inside the file !!

Doron

ofnuts · **Joined:** Oct 25, 2010 **Posts:** 4812

doronf2 wrote:

I find the file.

No JPEG Line inside the file !!

Doron

Have you got lines for file-png and file-gif? (also note that the names are in lowercase...)

Wallace · **Posted:** Wed Nov 01, 2017 3:36 am **(#20)**

doronf2 wrote:

I find the file.

No JPEG Line inside the file !!

Doron

With this new discovery.
It looks as though a new GIMP User Profile is in order.

If you simply change the name of your current GIMP User Profile.
GIMP will create a new profile the next time it's launched.

The image below shows which folder you would need to change the name of.

You can just add the word "old" (without quotation marks) to the profile folder's name.
So that it would then be named .gimp-2.8old.
When you next open GIMP,
it will create a new profile,
with the name .gimp-2.8.